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Customer Success Specialist

Job i Aalborg

Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world.  We’re changing the way the world ships, and we’re looking for you to help us get there! 

Why project44?

  • Take an inside look into our culture!
  • Ranked 2nd most innovative company by FreightWaves in 2018 and 2019 (right after Amazon who is our customer)
  • “Best Places To Work” by Built In Chicago
  • Our culture is more than a ping pong table, but we do host quarterly ping pong tournaments

The role

We are looking for a Customer Success Specialist who will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values - to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

Key Accountabilities

  • Partner with customers to develop strategi...