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IT Supporter

Job i København

IT Supporter for the ServiceDesk, EMEA team

Join a collaborative, diverse and international team in the Global Video Management Systems leader. Our open platform technology, open business model and open company culture have fueled our company for 20 years and made us a leading global player in the video management system industry. Here, you and your colleagues work with solutions that help organizations manage risks, protect people and assets, optimize processes and reduce costs. Welcome to the open platform company.

Milestone Systems is recruiting an enthusiastic IT Supporter for our International IT ServiceDesk team, EMEA. The team is dynamic and with very high trust between the peers.

Your responsibilities will involve:

  • The main responsibility is to provide excellent IT support to our users
  • Improve or create processes related to IT service desk, to provide best possible service
  • Ensure customer satisfaction – with great empathy and understanding of costumer needs
  • Creation and setup of computers, printers, mobile phones, etc.
  • Handling licenses and maintain software subscriptions etc.
  • Security on client equipment, patch management and AV
  • Conference room setup and maintenance
  • Access control and VMS maintenance
  • Participation in projects based on the agile method
  • Keeping up with technology needs in ...