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IT Supporter to Teledyne RESON in Slangerup

Job i Nordsjælland

IT Supporter to Teledyne RESON in Slangerup

Are you passionate about providing great IT support? Then you might be Teledyne RESON´s new IT Supporter.

Who is Teledyne RESON looking for:

You have a passion and drive for success in a fast-paced deadline driven environment and with a minimum of 3 years’ experience in a similar position. As a person, you are passionate to learn and understand new technologies/best practices. You are a team player who actively share knowledge. You have good documentation skills, and you exhibit a customer service mindset and a good sense of urgency and prioritization.
They support users in 5 locations, so it is important that you are comfortable interacting with users that have different cultural backgrounds and can adapt to changing priorities.

You are a skilled IT supporter with 2+ years of experience, ideally in a large organization and understand the value of ITIL.

Your responsibilities will be:

  • 1st and 2nd line support request/tickets
  • Diagnosing and troubleshooting of hardware and software problems
  • User onboarding/Offboarding
  • Deploy new PCs and peripherals
  • Install and configure company standard software
  • Perform upgrades of existing software, new installations
  • Routine procedures to verify all desktops are compliant
  • Assist in the compilation of techn...