Job i Storkøbenhavn
Are you looking for a role where you can define, reinforce, and sustain a unified approach on how we work with Service Excellence globally (part of Commercial Excellence team)? Then the newly created role in our Commercial Excellence team might be just the right challenge for you to help us take our customer’s experience to the next level.
Our ComEx team is looking for a Experienced Business Manager to drive Service Excellence.
Joining us, you will have the opportunity of working in a world leading healthcare company where you will be part of the Commercial Excellence team in the Demant International Sales area. Our team is here to support the local markets in maximizing commercial impact through individual country initiatives as well as broader deployment of business-related tools, processes optimizations and best practices sharing among the global communities.
About the role – Facilitate alignment on core service processes and dedicated support for our local teams.
In this newly created role, you will play a key role in the adoption of a new CRM solution for servicing our wholesale business where you will team up with our countries to continuously seek improvement opportunities in the area of customer service:
- Customer Experience: Become the point of reference in commercializing solutions that empower our organization to deliver outstanding customer experiences.
- P...