Business Central Service Delivery Manager

Do you want to maximize your commercial skills and build a close relationship with our Business Central customers? Then read on here 👇Your role within Service DeliveryYour role within Service DeliveryYou will be responsible for managing and ensuring the implementation of support tasks and projects with existing customers in our Business Central business. Among other things, you monitor the coverage rate and ensure delivery to the customers. Your days will be varied and you have great influence and wide contact with people internally and externally in [xxxxx]. In addition, as part of the customer relationship, you will work with skilled specialized salespeople, management representatives, and business consultants.Your responsibilities will include:Develop and optimize the customer’s value of their Business Central solution.Build long-lasting relationships with our customers.Increase [xxxxx] footprint and turnover, while reducing risk.Being part of [xxxxx]
Being part of [xxxxx]At [xxxxx], we focus on being the customer’s Digital trusted advisor and building lasting customer relationships. At [xxxxx], we have a great development potential, where you can quickly make a decision - which makes it easy to convert ideas into action. We therefore challenge ourselves professionally in order to develop.You also have a lot of flexibility in your role, where we also care about the balance between work and private life. Whether you have to pick up children or train during lunch break, you will have the opportunity for that.We believe in sustainability - both for our customers and ourselves.The competencies you bring into play:The most important thing is that you are driven by the coordination of complex services, which must be delivered according to the current contract in a dynamic environment.You challenge the current way, while understanding the value of standard deliveries.In addition, you are good at driving initiatives and coordinating the activities you are responsible for.At the same time, you are service-minded combined with good communication skills and have a structured approach.You have a high degree of self-confidence that comes from your professionalism and ability to create and maintain strong relationships.You take responsibility for both your own and the team’s tasks, and you can prioritize tasks when it comes to a head.You also have the ability to collaborate and are driven to work with a team-oriented approach.The qualifications will be: Experience with documentation and IT contracts (preferably ERP Contracts) Experience with software implementation/project management processes and stakeholder managementFluent in Danish and English.
Become a part of [xxxxx]!Become a part of [xxxxx]!You can easily apply by connecting your LinkedIn or by uploading a CV via the link. Interviews will be held on an ongoing basis and the position can be filled before the application deadline.
We are looking forward to receiving your application!
About [xxxxx]About [xxxxx][xxxxx] is a global IT consulting company with more than 1600 employees. Our experts enable digital transformation, maximize, and secure the future of your company. We are experts at creating growth through insights into your customers' behaviors and providing a seamless experience as they interact on your digital channels. With our industry-wide experience in B2B and complex B2C, we stand out in the market, and make [xxxxx] the leading partner in the Nordic region, when it comes to digital sales. We help our customers to design and implement top-class solutions according to industry-specific needs so that the full potential of your digital business is unleashed.

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