Fulltime Housekeeping Manager Position

Fulltime Housekeeping Manager Position

Job Title: Housekeeping Manager

Reporting: Executive housekeeping Manager

About us

• [xxxxx] is a separate cleaning company under Guldsmeden Hotels, that offers professional cleaning to Guldsmeden hotels.
• [xxxxx] Completes tasks efficiently and effectively ensuring satisfaction of Guldsmeden
• We have a strong focus on employees' motivation, quality, safety, time management and cost control. skills contribute to exceptional results.
• We have reliable and motivated employees with good communication skills

Job Summary

The Housekeeping Manager is responsible for planning and organizing the housekeeping in a specific hotel in accordance with [xxxxx]´s standards and guidelines. The Housekeeping Manager is also responsible for staffing, scheduling, training, and developing employees and methods and always assuring the highest quality.

Tasks and Responsibilities

Hotel

• Manage the daily activities of the housekeeping department, including appropriate cleaning of all rooms, floors, lobbies, restrooms, restaurants, outdoor areas and all other public spaces in the hotel according to [xxxxx]’s standards and guidelines.
• Conduct inspections of all areas daily, specifically prior to events held at the hotel.
• Ensures the proper maintenance of all equipment; plan for repair and/or replacement of used and damaged equipment.
• Purchase, re-order and maintain housekeeping supplies and inventory.
• Coordinating housekeeping needs with executive housekeeping manager and Hotel Manager.
• Ensure Plants are cheeked and keep Guldsmeden the greenest hotel.
• Monthly invoice split the hours.
• Weekly report of accomplished and future tasks, cost, challenge, negative and positive.
• Report Corrective and preventive action for complaints.

Budget

• Based on targeted hours, Comply with budget and report inconsistencies

Employee

• Planning, organizing, and directing employees to ensure the highest degree of guest satisfaction.
• Daily supervision of the housekeeping staff, including housemen, night shift, turndown- and spa staff
• Ensure employees adhere to the highest standards of cleanliness, safety, and conduct.
• Recruit, schedule, and train all new housekeeping staff members.
• Determine and maintain the work schedule (Planday)
• Ensure proper preparation and staffing for each “event/conference.”
• Help ensure the highest quality of service delivery for our guests.
• Ensure sick leave is covered.
• Managing employees through motivation, coaching and development.

Knowledge and Skills

Personal skills

• Take ownership and show the way forward.
• Motivate the employees.
• Knowledge of safety standards.
• Ability to anticipate customer needs, change goals and direction quickly and multitask.
• Advanced knowledge of housekeeping process and procedures.
• Performing cleaning tasks when staff is on leave, or the team is otherwise shorthanded.
• Ability to maintain a budget.
• Excellence in customer service
• Capable of using independent judgement/solid decision-making skills.
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Be reliable, show diligence, dedication and pay attention to details.
• Sound organizational, coordinating and interface skills.
• Excellent time management skills
• Good written and verbal communication skills in English and preferably Danish.
• Proficiency with general office PC applications (i.e., word processing, spreadsheets, databases).
• Must be flexible regarding working nights, weekends, Spa and holidays.
• At least 5 years of experience in the same field.

If you are interested, please send your cv and cover letter to the [xxxxx] We look forward to hearing from you and welcoming a new colleague to the team.

Place of work Copenhagen

Application deadline June 3rd 2024

For further information please contact HR Manager Nina Lippert [xxxxx]
Kilde: [xxxxx]