Citrix Subject Matter Expert

Are you an expert in Citrix technologies? Would you like to work on defining, standardizing and supporting the deployment and configuration across a global scale network infrastructure? Then we would like to have you on our Production IT Infrastructure team – do not wait and apply now! About the job
In this role you will act as a Subject Matter Expert (SME) in Citrix with colleagues in India and Denmark, ensuring daily operations of Citrix processes across all domains on the production network globally, providing advanced troubleshooting, while focusing on agile implementation - raising security levels and simplifying operations on PSnet.
Your key responsibilities are:

Handling daily operations by ensuring the right technical solution and compliance with regulatory requirements, and securing alignment with the corporate initiative in Global IT

Being in close contact with customers to clarify their needs and select the solution that best supports their needs

Supporting development within your own technology area and delivering results that have direct impact within the functional area

Contribute to parts of large-scale IT projects, as well as implementing own optimization or improvement projects in cooperation with internal and external stakeholders

Ensuring compliance/quality related tasks and responsibilities across your area of expertise are listed and performed, to maintain QMS requirements

Please be aware that our role will require readiness for on call duty for approximately 6 weeks per year. Which qualifications to bring?
We are looking for a candidate with the following qualifications:

MSC, BA or relevant technology experience preferably supported by high level technical certifications (Citrix, Virtualization, and Security Certifications such as Citrix Certified Associate - Networking (CCA-N), Citrix Certified Associate - Virtualization (CCA-V), VMware Certified Professional, Microsoft and Cloud Certifications

Strong understanding and work experience with managing, deploying, and troubleshooting Citrix for applications, in Physical and Virtual Desktop (VDI) environments, NetScaler, App-V and XenApp

Solid work experience with Citrix, Virtualization, operational support and Citrix infrastructure in large environments,

Strong problem-solving skills, including the ability to analyze problems, identify root causes, and develop effective solutions to excel in troubleshooting, collaboration and customer service

Good understanding of infrastructure, operations domain area, other IT technologies (e.g., covering networks, servers, platforms, applications, etc)

As a person you have a strong focus on quality, and can deliver high quality results on time, within scope and budget, and in compliance with written procedures reflecting the regulated environment of [xxxxx]. You have a positive, inclusive, can-do-attitude, with a solution orientated and opportunity seeking approach. You are a team player and appreciate collaboration and knowledge sharing within the team and with external stakeholders. The team waiting for you.
In GITO-PI (Global IT Operations-Production Infrastructure) we are setting the direction of a global uniform IT infrastructure for the production in [xxxxx]. We deliver compliant operations, effective IT security controls, and best-practice infrastructure standards. Our team looks after the definition, implementation, and maintenance of the Production IT network infrastructure (PSnet), which supports the manufacturing equipment and applications used in the production process. PSnet is a large network that connects and aligns all the [xxxxx] production networks in a uniform and regulated approach. Joining the [xxxxx] family
At [xxxxx], we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We recognize the importance of core IT capabilities within infrastructure, cloud, data management, and platforms to enable the change, digitization, and future growth of our business. We know that life is anything but linear and balancing what is important at different stages of our career is a prerequisite for your success. That’s why we make room for diverse life situations, always putting people first. At [xxxxx] we invest both in your personal and professional development and offer highly attractive career opportunities. If you have any questions
For further information, please contact Mark Parbst Madsen at +[xxxxx]or by e-mail at [xxxxx] Deadline
23 June 2024
Please note that applications will be reviewed continuously, and interviews will be planned as soon as a suitable candidate is identified.
You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your CV. Please submit English version of your CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At [xxxxx] we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.